Privacy Policy

This privacy policy explains how your personal information may be collected, used and shared when you visit or make a purchase from Tizwes (tizwehair.se).

PERSONAL INFORMATION:

We automatically collect certain information about your device. This includes information about your browser, time zone, IP address, and cookies installed on your device. We also collect information about the individual products you see when you browse our website, the web pages or search terms that referred you to the website, as well as information about how you interact with the website. We refer to the automatically collected information as "Device Information"

We collect device information through the following technologies:

1. Web values ​​- Tags and Pixels are the electronic files that are used to save information about how you surf our website.
2. Cookies - Data files that are placed on your device and contain an anonymous unique identifier. For more in-depth information about cookies and how to disable cookies on your devices, visit http://www.allaboutcookies.org
3. Log files - Tracks actions that have occurred on the website and collects data such as your browser type, IP address, internet provider, date / time stamps and referring / exit pages.

When you make or try to make a purchase via our website, certain information is collected from you. What is collected is your billing address, name, payment information (including credit card number, email address and phone number) and shipping address. We refer to this information as "Order Information".

When we express ourselves about your "personal information" in this privacy policy, we are talking about both order information and device information.

HOW WE USE YOUR PERSONAL INFORMATION:

We use the order information we collect generally to fulfill purchases made through our website (this includes processing your payment information, providing you with invoices and/or order confirmations and delivery information, and ordering shipping). We also use order information to:

- Evaluate our orders for potential risk and fraud.

- Contact you

- When applicable with the preferences you have chosen to share with us, provide you with information and advertising regarding our current and new products or services

We also use the device information that we have collected to assist us in finding potential risks and fraud (mainly your IP address), but also more generally to be able to optimize and improve our website (for example by creating analyzes on how our customers interacting with the website, as well as for assessments of the results of our marketing/advertising campaigns).

HOW WE SHARE YOUR PERSONAL INFORMATION:

Your personal information is shared with third parties in order to assist us as described above. For example, "Shopify" is used as a platform for our website (to read more about exactly how Shopify uses personal information, use this link: https://www.shopify.com/legal/privacy).

We also use Google analytics to see how our visitors use the website and how they interact. (to read more about how Google uses personal information, use this link: https://www.google.com/intl/sv/policies/privacy/). If you wish not to be tracked via Google Analytics, you can opt out here: https://tools.google.com/dlpage/gaoptout

We use Facebook to see how our visitors use the website, behaviors on the website, and purchase needs. You can read more about how Facebook uses and shares your information here: https://www.facebook.com/privacy/policy/

We may also share your personal information to comply with applicable laws & regulations, respond to a subpoena, search term and other lawful request for information we receive or otherwise protect our rights.

BEHAVIORAL ADVERTISING:

As mentioned above in "How we share your information", we use your personal information to provide you with targeted advertisements and marketing communications we believe may be of interest to you. This can happen on different platforms as well as their networks. For more in-depth information on how targeted advertising works, visit the Network Advertising Initiative's ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt out of targeted advertising through the links below:

-TikTok: https://www.tiktok.com/safety/en/ads-and-data/

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=en

You can also opt out of some of the aforementioned services by going to the Digital Advertising Alliance opt-out via the following link: http://optout.aboutads.info/

DO NOT TRACK:

NOTE: We do not change our website's data collection and usage practices when we detect a tracking signal coming from your browser.

YOUR RIGHTS:

Residents of Europe, by law, always have the right to request access to any personal information we have collected about you. They also have the right to demand that their personal information be updated, corrected and deleted. Please contact us via the contact form if you wish to exercise these rights.

In addition, we note that we may process your information to fulfill the contracts we have with you as an EU citizen. This could be, for example, orders you place on our website, or which otherwise pursue our legitimate business interests, as listed above. Please also note that the information we hold about you may be transferred outside the borders of the EU, including the United States, Canada and China.

DATA STORAGE:

When an order is placed through our website, we retain your order information for records, until you ask us to remove the following information.

CHANGES:

We may update our privacy policies if there are changes in our practices, or for other legal, operational and regulatory reasons.

For further information about our privacy practices, if you want to file a complaint or have more questions, you can contact us by email at: kundtjänst@tizwehair.se or via our contact form under "Contact".

OTHER:

The website is not intended for minors under the age of 18.